Strategic Quality Consulting & Contracting
Delivering operational excellence to improve customer experience, maintain compliance & drive out the costs of poor quality
Delivering operational excellence to improve customer experience, maintain compliance & drive out the costs of poor quality
Offering proven leadership, organizational, analytical and communication skills; applied effectively to the most challenging international operational and registration situations to reach a “compliant yes” for customers and regulators, on either a consultancy or contract basis.
Substantial experience of strategic realignment, operational excellence, culture change, remediation of regulatory audit findings and enforcement actions, international registration strategies, use of quality as a source of sustainable competitive advantage, international technology transfer and supply chain rationalization.
Talent Development | High Performing Teams | Quality Management Systems | Embedding a Quality/Compliance Culture | Contamination Controls | Cleanrooms | Process and Equipment Validation | Terminal Sterilization | Aseptic Processing | Microbiological Methods
No one has ever cost-cut their way out of problems; this invariably leads to capacity, morale and quality issues. Instead consider how to drive for defect-free manufacturing and services - eliminate the costs of poor quality which can account for up to 40% of your operating costs without impacting your customer experience, or your compliance.
With decades of experience in senior leadership positions in quality and regulatory across multiple healthcare sectors in some of the largest and most successful multinational companies, Quality Blueprint can offer you insight into how quality and regulatory can support your mission, help maintain compliance, drive growth, and improve customer experience, while simultaneously eliminating the costs of poor quality which damage your profitability
After over thirty years in multinational pharmaceutical, medical devices and IVD companies, it became clear that companies invariably move to traditional cost actions to try to improve operational profitability i.e. cutting costs across the board to try to "do more with less". This very often leads to quality problems, a drop in customer satisfaction, and increased compliance risk as resources are spread too thin to cope.
However there is a better way - an underlying and often untapped source of significant savings that actually helps improve a company's overall performance: to the customer, to the regulator, and to the shareholder, without the need for deep operational cuts.
Quality Blueprint will help you quantify those savings in real terms, and work with your team to realize and sustain them.
Quality Blueprint will help you align your operations and quality strategy with the company goals, as well as ensuring the quality and operations teams share common goals that will help improve customer experience, guarantee compliance and drive out costs associate with "poor" quality.
By understanding the typical conflicts that put your quality and operations objectives at odds with each other, and the underlying culture that can stand in the way, we can help focus all functions on a common goal, and help adapt the culture to ensure that gains are sustainable.
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